Welcome to Oktovape! By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase.

In compliance with UAE laws, you must be 18 years or older to purchase from Oktovape.
 
By placing an order, you confirm that you meet the legal age requirement.
 
We reserve the right to verify your age before processing any order.
All orders are subject to availability and payment verification.
 
We accept various payment methods, including credit/debit cards, online transfers, and cash or card on delivery.
 
Prices are subject to change without prior notice.
 
Once an order is processed, modifications are not possible.
Due to the nature of vape products, opened or used items cannot be returned (for hygiene and safety reasons).
 
If you receive a defective or incorrect item, please contact us within 48 hours of delivery.
 
Refunds or replacements will be issued only after verifying the defect.
We respect your privacy and collect only the necessary information to process orders.
 
Your personal data is used to process your order, support your experience throughout this website, and for other purposes described in our [Privacy Policy].
 
Your data is protected and will not be shared with third parties without your consent, except as required by law.
 
All products available on our website are intended for adult use only.
 
Customers must use vape products in accordance with local laws and manufacturer guidelines.
 
Oktovape is not responsible for any injuries, health issues, or damages resulting from misuse of products.
We deliver to the locations specified in our shipping policy.
 
Delivery times vary based on location and shipping method.
 
We are not responsible for delays caused by shipping companies, customs, or unforeseen circumstances.
 
Customers must enter accurate shipping details. We are not liable for lost packages due to incorrect addresses.
 
Delivery Hours: Orders are delivered between 10 AM and 11 PM.
 
Orders placed outside these hours will be processed and delivered the next day.
 
Please select your delivery area carefully.
You agree not to use our website or products for any unlawful purposes.
 
Fraudulent orders, false chargeback claims, or deceptive activities may lead to account suspension.
 
Unauthorized resale or illegal distribution of our products is strictly prohibited.
Oktovape reserves the right to modify these terms and conditions at any time.
 
Continuing to use our website after updates means you accept the revised terms.
 
For any inquiries regarding our policies, please contact our support team at [[email protected]].
 
Thank you for choosing Oktovape! Enjoy your shopping experience.